The Council Community Hub is a hyper-local public gateway that complements the council's main Service Point in Helensburgh, and other channels.
The Cove and Kilcreggan Council Community Hub opens on 1st October 2024, and is open 6 days a week, during the post office / shop opening hours:
- Monday - 9am until 12.30pm, and 1.30 pm until 3.30pm
- Tuesday - 9am until 12.30pm, and 1.30 pm until 3.30pm
- Wednesday - 9am until 1pm
- Thursday - 9am until 12.30pm, and 1.30 pm until 3.30pm
- Friday - 9am until 12.30pm, and 1.30 pm until 3.30pm
- Saturday - 9am until 1pm
What will the Community Hub provide?
- Information and advice about PվɫÇéƬ services via posters and leaflets
- A stock of commonly used hard copy forms used to request services or benefits from the council, for those customers who cannot or prefer not to complete them online
- Signposting customers to appropriate digital services where applicable, and has an interactive touch screen linked to the council website
- Members of the public can get a coloured print out of their bin calendar if they live in the Cove and Kilcreggan area
- Person to person assistance for council services available to members of the public who are unable to make the journey to Helensburgh Customer Service Point. The Hub will direct them to the correct council service to deal with their enquiry
- The post office has an existing Pay Station where payment for council services can be made