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Glow - Privacy Statement

A new data protection law was introduced on 25th May 2018. As a result, we've updated our Privacy Notice to make it easier for you to find out how we use, process and protect your information.

What information do we need? 

PվɫÇéƬ will act as the ‘Data Controller’ in regard to the personal data you provide to us. The Data Protection Officer can be contacted at the Council’s headquarters is at Kilmory, Lochgilphead PA31 8RT.  The email address is: data.protection@argyll-bute.gov.uk  

PվɫÇéƬ has made a decision to use an online platform called Glow, provided by Education Scotland, to provide you with Education services. This means that personal information about you that you have previously provided in order to receive Education will be shared with Education Scotland. This information is contained in the General Education Privacy Notice which can be found on the Council website at /data-protection#privacy . The personal data will include your first name, surname, date of birth, year stage, email address, SEEMiS ID, username, school and what classes you are in. The Glow platform allows other information to be stored on it in the course of using it, which may include photos and videos of you, or other data that your school feels is necessary.

Why does Education Scotland need this information?

Your information is being collected to allow use of the platform that is needed to support your learning. There are enhanced benefits to the pupil, parents/carers and your school in using this tool.

The legal bases for collecting your information in these circumstances are:

Article 6(1)(e ) – Public Task on the basis of the legal obligation placed on the Education Authority provide education in terms of the undernoted legislation:

  • Education (Scotland) Act 1980 
  • Education (Additional Support for Learning) (Scotland) Act 2009
  • Scottish Schools (Parental Involvement) Act 2006
  • Standards in Scotland’s Schools etc. Act 2000
  • Children and Young People (Scotland) Act 2014 

Article 9(2)(g)  - Special categories of data (where required) are being collected for reasons of substantial public interest for aims that are proportionate and which contain appropriate safeguarding measures.

What we will do with your information?

The information Education Scotland collects from you will be processed and backed up in the UK and EEA. All countries in the EEA are subject to the same data protection laws as in the UK. 

Information shared with Education Scotland’s partners may be stored as follows:

  • RM Education: Ireland, Netherlands, US, India
  • Google: the USA, EU, Singapore, Japan, Taiwan, Chile
  • Microsoft: Ireland, Netherlands

Where data is processed outwith the UK we take steps to make sure they provide an adequate level of protection in accordance with UK data protection laws.

Your information will be shared with the recipients or categories of recipients as detailed below:

What we will do with your information

Who we will share with

Reason for Sharing

Education Scotland  Education Scotland are responsible for contracting and overseeing the Glow platform.
RM Education RM provide the single sign on capability and the core RM Unify platform and require personal data to create user accounts with unique identifiers.
Google Google provides Google Workspace for Education including Google Classroom, offering online teaching and learning facilities as well as file storage and sharing. They require personal data to create user accounts with unique identifiers.
Microsoft Microsoft provide the M365 platform including email and access to Microsoft Office. They require personal data to create user accounts with unique identifiers.

You should also be aware that your data may be downloaded from Glow or its partner by your school or the council and will be stored on council servers located within the United Kingdom. We will take all reasonable steps to ensure that your data is kept securely and more information on how we do this is provided on the Council website () or can be provided in paper format on request to your School Support 01369 704000.

How long will Education Scotland keep your information?

Personal data will be held in Glow while you remain enrolled in an PվɫÇéƬ and Bute school. The data will be deleted 9 months from your enrolment ceasing.

Data downloaded from Glow by the school will be kept as detailed in the General Education Privacy Notice. More information on PվɫÇéƬ’s retention schedule is provided on the Council website () or can be provided in paper format on request to School Support 01369 704000.

Your Rights

When you provide information to the Council, you will have the following rights:

  • to withdraw consent at any time, where the legal basis specified above is consent
  • to lodge a complaint with the Information Commissioner’s Office
  • to request access to your personal data
  • to data portability, where the Legal basis specified above is i) consent or ii) performance of a contract
  • to request rectification or erasure of your personal data, as so far as the legislation permits

If you would like this document in an alternative format, such as a hard copy, please contact [School Name] on [school phone number].   

You can find out more about your rights in relation to data protection here:  or from the Data Protection Officer by telephone or in writing, as detailed above.

Information Commissioner’s Office

The ICO is the UK’s independent body set up to uphold information rights. 

Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Telephone:  0303 123 1113   Email: casework@ico.org.uk 

The Information Commissioner’s Office – Scotland

45 Melville Street, Edinburgh, EH3 7HL

Telephone:  0303 123 1115 Email:  Scotland@ico.org.uk 

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